Fluidscapes Careers

Sr IT Manager

Mumbai
1 Position
4-5 yrs Experience

Job Description:

When compiling an IT Support job description, here is a selection of duties to include:

• Install, upgrade, support and troubleshoot Windows OS, Microsoft Office and any other authorised desktop applications

• Working experience in installing, configuring and troubleshooting UNIX /Linux based environments

• Install, upgrade, support and troubleshoot for printers, computer hardware, and any other authorised peripheral equipments

• Troubleshooting network connectivity in a LAN/WAN environment Requesting and coordinating vendor support

• Customize desktop hardware to meet user specifications and site standards

• Responsible for the daily/weekly/monthly basis system backup

• Familiarity with remote desktop applications and help desk software (e.g. AnyDesk, TeamViewer)

• Maintains I.T. records and tracking for the area of responsibility

• Specialized technologies, such as applications, tools, systems and databases

• Data and network security, backup and data recovery

• Ability to provide step-by-step technical help, both written and verbal

• Install, configure, test and maintain middleware web services, database services, and application software and management tools

• Install, upgrade, support and troubleshoot Web Server related problems running on IIS, Apache, etc.

• Experience with FTP, FTPS, SFTP software

• Great problem-solving skills with the ability to see the challenge through

• Excellent problem-solving and communication skill

• hands-on experience/expertise in virtualization

• Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

• Experience in designing, implementing and updating IT policies

• Experience in drafting IT documentation

• Creating presentation and POC for new IT projects

• Review, analyse to perform downtime maintenance

• Perform fit-gap analysis in IT

 

Understanding of IT and data security Requirements:

• Candidate having experience of more than 7 years

• Good knowledge in networking, L1 troubleshooting, Servers, Firewall, different OS

• Hands-on experience with Windows/Linux/Mac OS environments

• Good understanding of computer systems, mobile devices and other tech products

• Ability to diagnose and troubleshoot basic technical issues

• Familiarity with remote desktop applications and help desk software (e.g. AnyDesk, TeamViewer)

• Excellent problem-solving and communication skills

• Ability to provide step-by-step technical help, both written and verbal

• BE/BTech degree in Information Technology, Computer Science or relevant field

• Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

Share with someone awesome

Other Openings

View all job openings